Job opportunity for Quality Review Representative

Ecolab is looking young and dynamic Quality Review Representative to work in their call center. The person will be responsible to offer customer support. He will be a part of the sales team.

Job title: Quality Review Representative

Location: Minnesota – Eagan

Country; United States of America

Job profile of the Quality Review Representative:

  • Should be able to handle customers and offer quick solution to their queries
  • Offer absolute customer satisfaction
  • Work in team and help customers
  •  Answer customer calls
  • Should be able to work from 8 am to 5 pm, five days a week

Key responsibilities of Quality Review Representative:

  • Handling about 200 to 300 outbound calls everyday
  • Follow up work
  • Check that the customer have received the particular service or not
  • Conduct different types of survey
  • Answer inbound call

Qualification of the Quality Review Representative:

  • Must have a high school diploma
  • Must be able to work five days a week
  • One year experience in customer service is essential
  • Should be able to type about 25 words per minute
  • Excellent communication skill
  • Computer proficiency – knowledge of MS Office, Powerpoint presentation and reporting in Excel is mandatory
  • Should be able to work in any shift as per requirement

The candidate will get a monthly salary and other facilities like medical and dental insurance.To apply, please visit this link: http://www.ecolab.com/~/media/Ecolab/Ecolab%20Site/Page%20Content/Documents/Careers/HowtoApply.pdf

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